Desktop Engineer: Tech Bar, Windows 10, Windows 11, Laptop, Desktop, Builds
Our Global Enterprise client is seeking a Tech Bar Engineer to work with their engineering team on a rota basis.
Start Date: Jan 2025
Duration: 120 days (initially)
Pay Rate: £110.43/day (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £123.76/day (includes rolled up holiday)
IR35 Status: Inside
Location: Worcester
Technical Skills:
* Assistance with IT related queries & general basic enquiries
* Assist users logging into and logging tickets within Service Now
* Complete administration within Service Now (log/update and close tickets)
* Check progress of IT support calls if requested
* Hardware diagnostics: carry out diagnostic tests to determine hardware or software/user profile issues
* Device rebuilds ensuring compliance before re-issue (configured with latest Windows updates)
* Install & troubleshoot software
* Office 365 suite knowledge for troubleshooting
* Basic use of Active Directory (e.g., password resets, BitLocker recovery)
* Basic use of SCCM
* Basic use of Nexthink
* NHS mail administration (creating accounts, password resets, applying O365 Licences, managing leavers and joiners, shared mailboxes, multi-factor authentication)
* Troubleshoot/fix MFA issues
* Educate users in logins, mail, MS Teams, Outlook, Cisco VPN, Citrix
* Spare stock management
* Loan stock management
* Liaise with other internal teams and NHS Acute Trust staff for application support and password resets
* Basic mobile phone support
* Perform visits to A&E Dept (3 times a week) & Cancer services (once a week) to check for IT issues and perform quick fixes
* Digital Dictation: create user accounts, add typist access, and configure Olympus dictation devices
Soft Skills:
* Flexible approach and ability to work co-operatively within a newly created team environment
* Self-starter with quality assurance and control capabilities
* Experience in operationally supporting large, complex technical environments
* Strong communication and interpersonal skills
* Capability to organise and prioritise tasks
* Strong analytical, problem-solving, and troubleshooting skills
To apply for this Desktop Engineer contract job, please click the button below and submit your latest CV.
Curo Services endeavours to respond to all applications; however, this may not always be possible during periods of high volume. Thank you for your patience.
Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
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