About the role
:
As a Void Officer, you will proactively manage our maintenance voids, and be responsible for processing pre void inspections and co-ordinating repair works, to get our properties ready to let in line with agreed timescales and to meet our KPIs. You will co-ordinate works with registered providers, approved contractors and our inhouse maintenance team.
In your role, you will keep void records up to date and assist with preparing void reports. You will work to build relationships with internal and external partners; and ensure we achieve value for money.
Additionally, you will work with our Caretakers and Service Teams to identify where we can improve our processes to deliver an efficient void service.
About you:
1. You bring experience of negotiating, and communicating clear, concise, and effective works specifications, and effectively liaising with internal and external partners.
2. Your toolkit includes an understanding of the financial impact of ineffective void or maintenance processes, and you innovatively find ways to reduce waste, achieve best value for money, and reduce void loss.
3. You have proven strong administration skills, including the ability to use database systems to record void progress.
4. Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering the service.
5. You are self-motivated and understand the impact of your work and follow through.
6. You have proven experience of managing and prioritising a busy workload, working to meet competing deadlines.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
This role is more than a job, it’s about making a safe home for people who have experienced homelessness, and we offer the opportunity to be part of supportive team who care about the way we do things, and work to improve homes and make a real difference in people’s lives.
Apply now to become a Void Officer for the Single Homeless Project turning properties into places people can call home.
Important Info:
Closing Date: Sunday 31st December 2023 at midnight
Interview Date: Friday 12th January 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
7. A salary increase after successfully completing six month's probationary period
8. A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
9. 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
10. A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
11. Staff Health Cash Plan and discounts scheme
12. Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work