As Team Coordinator, you will:Directly manage administrative, receptions (including airlock) and cashiers' office staff, ensuring systems and processes are effectively implemented, monitored, and reviewed to make the best use of staffing resources.Oversee the operation of the cashiers' office, which deals directly with patients whose funds are managed on their behalf, ensuring all financial policies and procedures are adhered to.Facilitate cross-working between services and other areas providing cover where necessary.Review, evaluate, and within the boundaries of the role, implement improvements to systems and processes to enhance service delivery.What Were Looking For:Is an experienced line manager with a track record of implementing and monitoring systems and processes to enhance service delivery.Has experience working within an MDT or a similar collaborative team environment.Possesses strong communication and organisational skills, with the ability to work independently and meet deadlines.Is self-motivated, flexible, and able to problem-solve and resolve issues as they arise.Understands the importance of motivating and leading a team towards achieving shared goals.Has advanced word processing skills and demonstrable experience with electronic systems, such as EPR systems (e.g., Care Director or similar). Has a solid understanding of financial policies and procedures and experience managing funds on behalf of others. Provide first-line management of general office and reception staff, which includes an air lock reception, ensuring effective supervision, direction, guidance, support, and development to maintain a well-functioning and efficient team.Oversee the management of patient funds, ensuring adherence to financial policies and procedures while maintaining accurate and secure records to safeguard patient finances.Manage the provision of a petty cash service, ensuring all documentation and records are accurate, complete, and in compliance with financial guidelines.Provide advice, within the scope of the role, on financial procedures related to petty cash and patients monies.Monitor, update, and oversee the Metro travel scheme, ensuring its efficient operation.Administer, monitor, and evaluate the interpretation and translation services to meet service requirements.Undertake a variety of administrative tasks, including word processing, audio typing using a digital system, and preparing correspondence, minutes, reports, and other documentation.Offer secretarial support to other services as needed, including assistance with minute-taking and typing.Deliver comprehensive diary management services for designated members of the management team, as outlined in the Job Plan.Provide support during service briefings and ensure agreed action points are followed up promptly and effectively. Maintain and enhance office systems to support the efficient flow of information, including developing and managing a comprehensive electronic filing and bring-forward system.Foster and maintain strong working relationships with staff and stakeholders at all levels, both within the Trust and with external organisations.ExperienceThe ideal candidate will have the following:At least two years of administrative experience at an advanced level.Experience managing patient finances or working with organisational financial instructions (desirable).A proven track record of delivering excellent customer service and liaising effectively with members of the public.Experience of leading a team providing vital front-line services, providing supervision, overseeing workloads and ensuring a smooth, effective service is delivered.Experience of working within a team and demonstrating the ability to manage workloads independently using initiative.Experience arranging agendas and preparing paperwork for meetings, including senior management meetings.Proficiency in producing reports, monthly statistics, and other required documentation.A positive approach to implementing new systems and adapting to new ways of working.Flexibility in working hours to meet the needs of the service.Empathy and understanding of the client group, demonstrating a commitment to providing high-quality administrative and financial support.