Operations Executive/ Admin Assistant
Full time, permanent office-based role
Based in Hampton
Hours: 8.30am- 5pm Monday - Friday
Salary: 24.5K DOE plus benefits and bonus
We are recruiting an Operations Executive on behalf of our client, a well-established and successful organisation based in Hampton. Reporting to the Head of Operations, the primary purpose of this role is to assist in managing operational suppliers, ensuring that all business requirements are met efficiently.
Roles and responsibilities
* Assist in managing operational suppliers, ensuring all KPIs and SLAs are met, investigating customer concerns, and regularly reviewing processes.
* Compile operational reports for both internal and external clients.
* Regularly review supplier performance to ensure alignment with business objectives.
* Organise and assist with regular review meetings with key suppliers to evaluate KPI metrics and ensure competitive terms.
* Support the supplier tender process and help maintain supplier contracts.
* Assist in collating management and client reports.
* Maintain the fleet platform for daily hire operations.
* Support the business development team in preparing tender bids.
Person specification
1. The ideal candidate will be a confident commun...