Are you an experienced Senior IT Engineer with a solid background in Microsoft technologies and a strong focus on virtualisation? Do you excel at resolving complex technical issues and want to play a pivotal role in supporting and enhancing IT systems in a dynamic environment? If so, we want to hear from you!
About the Role
As a Senior IT Engineer with 3rd line responsibilities, you will be an escalation point for technical issues, supporting internal teams and ensuring high availability of critical infrastructure. You will leverage your expertise in Microsoft environments and virtualisation to maintain, troubleshoot, and improve systems, playing a vital role in driving operational efficiency and security.
Key Responsibilities
* Provide 3rd line support for complex technical issues, ensuring timely and effective resolution.
* Design, implement, and manage virtualised environments, focusing on Microsoft Hyper-V or VMware.
* Administer and troubleshoot Microsoft-based infrastructure, including Windows Server, Active Directory, and Office 365.
* Manage and maintain backup, recovery, and disaster recovery solutions for virtualised systems.
* Collaborate with other teams to plan and implement infrastructure changes, upgrades, and improvements.
* Document technical processes, procedures, and system configurations for effective knowledge sharing.
Essential Skills & Experience
* Proven experience in a senior IT support or engineering role with 3rd line responsibilities.
* Strong expertise in Microsoft technologies, including Windows Server, Active Directory, and Office 365.
* In-depth experience with virtualisation technologies, ideally Microsoft Hyper-V or VMware.
* Solid understanding of networking fundamentals, storage solutions, and backup/recovery best practices.
* Excellent troubleshooting and problem-solving skills.
* Ability to manage and prioritise multiple tasks in a fast-paced environment.
Desirable Skills
* Microsoft or VMware certifications (e.g., MCSE, VCP).
* Experience with cloud platforms, such as Azure or AWS.
* Familiarity with network security and firewalls.
* Knowledge of scripting and automation using PowerShell or similar tools.
What We Offer
* Competitive salary and benefits package
* Opportunities for professional development and training
* Collaborative and supportive team environment
* Flexible working options