Monday to Friday 0800 to 1730 £34k to £36'000 per year based on experience Our client is looking for an experience service desk supervisor - Duties - Oversee day to day running of the department Deliver all service activity in line with KPI’s Ensure excellent customer service Lead and manage a team Provide consistency in the team and coach/train/mentor Build relationships with key accounts Main point of escalation for any issues (this will be a main escalation point over weekends) Requirements- Experience in a similar role previously Management and leadship skills Experience in customer focused role Highly organised Good attention to details IT Literate Please get in contact if you are interested