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Counter Assistant – WHSmith – Witney Post Office
Contract Type: Permanent
Working hours: Flexible hours - flexibility required
Role Overview:
As a Counter Assistant in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.
Key Responsibilities:
* Delivering exceptional customer service to all customers.
* Managing queues and ensuring customers can access services quickly and simply.
* Maintaining high standards of governance and attention to detail.
* Supporting colleagues and being part of a team.
What We Look For:
* A passion for providing excellent customer experiences.
* Confidence in team communication.
* Motivation to achieve high standards and results.
* Adaptability to meet company requirements and goals.
Our Rewards:
We appreciate your hard work in making WHSmith a success and keeping our customers happy. Besides salary, pension scheme, paid annual leave, and employee discounts, we offer deals from retail partners to help you save money and create memories, whether through meals, adventures, or entertainment tickets.
Our Employee Assistance Programme supports your wellbeing—physical, mental, or financial.
About Us:
WHSmith has been a staple on the High Street and in our customers’ hearts for over years. Our stores help make life’s milestones special with cards and gifts, provide escape and education with books, and facilitate communication and currency services in our Post Office Stores.
We are proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves.
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