My clients are looking for a driven and enthusiastic Head of Administration to manage their administration team in Norwich.
Job Overview - Head of Administration Responsibilities:
1. Manage a team of administrators.
2. Assist the team with telephone calls to mortgage lenders, solicitors, insurance providers, and GPs to obtain the latest case updates and report these back to the corresponding mortgage advisors.
3. Keep internal records updated.
4. Handle queries from Mortgage Advisors, Estate Agents, and Managing Directors.
5. Perform additional duties in busier periods, including producing marketing materials to send externally to referrers.
6. Assist with keying mortgages up until submission of the application.
7. Allocate referrals to Mortgage Advisors and liaise with Estate Agents.
8. Provide weekly and monthly updates to Estate Agents.
9. Assist the Managing Directors with ad-hoc duties when required.
Head of Administration Requirements:
1. Previous Mortgage Administration experience is vital.
2. Previous experience managing/supervising a team.
3. Outstanding communication and interpersonal abilities.
4. Knowledge of Microsoft programs (Excel, Word, and Outlook).
5. Excellent organizational skills.
6. Problem-solving attitude with an eye for detail.
7. Strong written and oral communication skills.
Additional Information:
* Free On-site parking.
* Employment Type - Full Time, Permanent.
* Salary - £28k - £30k per annum depending on experience.
* Working hours - Monday to Friday, 9am - 6pm.
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