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Our team is the best in the industry - is it time for you to join us?
The Role:
Our Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts.
As the first point of contact in our depots, the Customer Service Administrator plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them.
This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for the Customer Service Administrator will include:
* Processing all hire desk administration including customer and supplier queries
* Managing a variety of small and national account orders in a fast-paced environment
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
* Interacting with sales and workshop teams to deliver bespoke lifting solutions to our customers
* Resolving customer complaints and supplier issues efficiently
Successful applicants should demonstrate the following:
1. Previous experience working within a fast...