Job Description
Are you passionate about providing excellent customer service and ensuring safety? We're looking for a dedicated individual to represent Atlassian Williams Racing at our security gate-house. You'll manage access control, monitor CCTV, and greet visitors, ensuring a secure and welcoming environment for all. If you have excellent communication skills and a positive attitude, apply now and be the first point of contact for our staff, visitors, and VIP guests!
Main Duties:
* Access control of visitors to the Experience Centre and F1 site.
* Record Contractors entering & leaving site
* Recording all deliveries to site, time in/time out.
* Accepting incoming telephone calls and direct accordingly. This will include some screening of calls.
* Receiving calls from staff relating to visitors/guests.
* Monitor CCTV system.
* Ensure only bona-fide persons enter Williams F1 site/issue appropriate security pass and contact host.
* Maintain the security records for the door access control and gate house barrier including issuing of cards with access controlled as specified.
* Record staff entering site with no access card, record lost-found property details and any other information that may be relevant.
* Control the issue of keys and record times in and out, plus name of the individual receiving keys.
* Meeting & greeting all visitors/contractors/deliveries to site & directing them accordingly to their appropriate destination
* Respond to any emergency that may arise i.e. fire/flood/first aid etc and notify the relevant employee/Maintenance Team
* To prevent theft, detect fire, flood, and waste problems.
* Work unsupervised and alone at various times on site, mainly weekends and Bank Holidays.
* Regular site & building patrols
Key Accountabilities:
Fulfil all organisational expectations, including but not limited to the following:
* Understand and work in line with Williams Values & Behaviours, encouraging others to do the same.
* Ensure understanding of and compliance with health and safety obligations.
* Maintain personal high standards of behaviour and conduct, being a positive ambassador for the department.
* Ensure you adhere to brand rules and maintain high standards of department presentation.
* Work to quality standards and identify and contribute ways to continuously improve department and personal performance.
* Ensure understanding of cost cap rules and requirements.
Core Competencies:
* A positive attitude to learning with a can-do attitude.
* Excellent communication and customer service skills.
* Friendly, approachable & efficient, able to work under pressure.
* A team player who is supportive of colleagues.
* SIA badge would be advantageous, but not essential.
* First aid training would be beneficial, but not essential.
* Full training will be provided for the right candidate.
Qualifications
* Good basic computer skills to include Microsoft Word, Excel, Outlook
* English Grammar & Language
* Experience dealing with people is a definite advantage
This is a 3 on 3 off shift pattern 5:30 to 17:30
This job description is not exhaustive, and the job holder will be required to carry out from time-to-time tasks in addition to the above that will be both reasonable and within their capabilities.
Additional Information
#LI-DY1
Atlassian Williams Racing is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.