We are thrilled to announce an opening for a Desktop Support role within our dynamic IT department. In this crucial position, you will play a key role in providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems. Your primary responsibilities will include:
Desktop Support:
* Use of ticketing system to facilitate Desktop Support.
* Use of document library to manage Work Instructions.
Telephony:
* Purchase, configure, install, and support mobiles devices and internal phone system.
* Liaise with the telephony suppliers.
Client Hardware and Software:
* Purchase, install, configure, and support any client hardware and software.
* Standardise and maintain operating Instructions.
Network Administration:
* Set up new users and hardware onto the network.
* Set up and install printers.
Desktop Software Licensing and Asset management:
* Maintain Asset register of all IT equipment.
* Maintain register of all software licensing.
Project Management:
* Manage, assess and report on project activities to meet deadlines.
* Inform and work with other users.
Key Software Support:
1. Have a basic understanding and ...