Description An exciting opportunity as arisen for Operations Support Manager. You will be responsible and accountable for managing team of up to 100 warehouse staff members. Ensuring that the team are motivated, highly trained, coached and supported, across all aspects of there role in line with all legislative and operational procedures. Collaborate with the management teams across the sites, ensuring that the team are deployed where the greatest need is and are consistently delivering high performance levels. Salary - £28,000 - £32,000 Reporting to: Regional Operations Support Manager How will you contribute? Provide accurate, up to date information to enable effective deployment of the People campus team. Be approachable, open, honest, and fair, leading by example. Report accidents / near misses / incidents immediately Ensure that the team meet all eligibility to work criteria and ensure working schedules are in line with people policies and working time regulations. Ensure team complies with health and safety legislation Manage, motivate, and lead a team to ensure customer KPI’s, performance targets and absence levels are met. Monitor performance, timekeeping and absence levels of team members and document as required. To support with onsite drug testing procedures. To support with all onboarding requirements and tasks, such as processing contracts, bank details are provided, digital IDS Proactively motivate the team to ensure they achieve performance targets by providing guidance, encouragement, training and development. Ensure sickness and absence are proactively highlighted to individuals and ensure return to work interviews are completed in a timely manner. KRONOS exceptions are managed effectively. Ensure any disciplinary action is carried out following company procedures and documented accordingly. Lead by example, resolve any issues on a day-to-day basis. Note taking for HR related issues: such as absence management, performance management and probation reviews. To support with daily operational requirements Attend any relevant training sessions provided by Wincanton to ensure you are fully equipped to perform your role effectively especially relating to safety courses. Any other duties as reasonably required to ensure the efficient operation of the site What will you bring? Demonstrates excellent Leadership behaviours Capable of leading a team Has strong organisational and planning skills Has the ability to accept, adapt to, and manage change and an ability to work under pressure. Strong IT skills An ability to work under pressure and to cope with change Good time management skills, ability to prioritise workload and ability to work to strict reporting deadlines What do we offer? We really value our people and offer a friendly, safety first working environment and a competitive salary along with other benefits including; company pension scheme, 25 days hols bank hols with the option to buy more, share incentive plan, cycle to work scheme, employee benefits online discount platform, onsite canteen much more Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment. Our Culture & Benefits In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more. Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment. Be a part of our values; We’re Thoughtful, We’re Aiming High and We’re Prepared. Our Commitment We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application. Find out more: Wincanton champions a diverse workforce Apply Now Please apply by following the links and uploading your CV. We are a fast-moving organisation so we may not always wait until the closing date to review applications. As a result, you should submit your CV as soon as possible