Imac co-ordinator

Job description

NoteMachine is one of Europe's leading ATM businesses, supplying around £10 Billion of cash each year to over 9,500 cash machines across the UK. We're now proud to play a key role in the BRINK'S family too. Established in 1859, Brink's employs over 59,900 employees and serves customers through a network of 1,100 facilities and 12,000 vehicles, in more than 100 countries on six continents!

What is the benefits package for this role?

At NoteMachine we pride ourselves on the benefits that we can offer our staff. So, in return for your hard work and professionalism we offer:

· A competitive salary with an attractive bonus plan;

· 31 days annual leave increasing to 32 then 33 days after your first and second years' service;

· Flexible working patterns available after completion of training to help you find your ideal work/life balance;

· Excellent career progression and opportunities for development within a growing and diverse company;

· Store discounts and cashback with some the UK's biggest brands after 12 months service.

· A 'plug and go' carbon neutral salary sacrifice car lease scheme available after 6 months service;

· A salary sacrifice pension programme that results in a higher take home and higher pension contribution;

· Life insurance scheme, paying x3 your annual salary;

· Sickness insurance programme for employees after a years service;

· Employee wellness programme

What does the role entail?

Are you a highly organized, detail-oriented individual with a knack for multitasking and problem-solving? NoteMachine is seeking an IMAC Co-Ordinator to join our dynamic team!

As an IMAC Co-Ordinator, you will be responsible for managing all Installations, Moves, and Changes (IMAC) activities for Through-the-Wall (TTW) and internal ATMs. This role requires working closely with internal teams and external suppliers to ensure the smooth implementation of projects.

Key Responsibilities:

· Coordinate all aspects of IMAC activity, including installations, relocations, swaps, uplifts, and branding.

· Liaise with internal stakeholders and external suppliers to ensure seamless execution of tasks.

· Organize ATM refurbishments, staging, and stock movements to relevant installers.

· Request communications checks, routers, and lines for locations via the Tech team.

· Arrange initial cash loads, de-cashes, or re-cashes with Cash Management as needed.

· Schedule engineers post-installation if required.

· Maintain and update the installation pipeline, providing regular updates to the Sales team.

· Ensure the database is accurate and up-to-date throughout each stage of the IMAC process.

· Raise purchase orders (POs) for IMAC activities and validate invoices.

· Follow all IMAC processes and provide ad hoc support as needed.

Required Skills and Experience:

· Highly organised and target-driven individuals who thrive under pressure.

· Proven ability to multitask in a fast-paced, evolving environment.

· Strong problem-solving skills with a creative approach to challenges.

· Experience in dealing with suppliers and customers.

· Proficiency in Microsoft Office.

· Knowledge of Sage and IMAC processes is advantageous but not essential.

Who will make the Right Candidate?

· A confident communicator who can build and maintain strong relationships with diverse teams.

· A candidate that can demonstrate experience working end to end management with high-profile customers and is able to manage multiple stakeholders across the UK

· Highly detail-oriented, ensuring precision in every task.

· Driven and adaptable, ready to excel in a fast-moving and evolving environment.

· Streamlining of processes

· Proven ability to multi-task and thrives under pressure

· Enjoys problem solving and ability to 'think outside of the box'

· Knowledge of IMAC processes preferable