OB SUMMARY: Under the direction of Adult Centre management team, to attend to the personal and social care needs of service users including those who require extra support needs e.g. Complex health care needs and / or behaviour support within Adult Centre policies and procedures. KEY RESULT AREAS / MAIN RESPONSIBILITIES Adult Centres support adults with a learning disability who: have severely challenging behaviour as defined by Emerson et al (1987). and / or who have Profound and Multiple Learning Disabilities (PMLD) and / or Complex Health Care Needs, some are totally dependent on others for their care throughout their lives; they may require a wide range of equipment and adaptations. Under the direction of senior staff, the Support Worker will be available to provide a range of services: Provide intensive support to access day care activities and prevent the breakdown of home situations, day care and to help prevent the need for admissions to specialist hospitals. Support in the implementation of therapeutic interventions developed by PBSS. (Positive Behaviour Support Services) Support the integration of people with complex needs into day care and other community settings. Participating in the duty rota for transport of service users, as and when required. Providing personal assistance to members such as bathing, washing, personal care, dressing, assistance with dietary requirements and washing clothes etc. ensuring privacy, dignity and rights of clients. Reporting to Senior Officer untoward incidents for example, falls, bruises, accidents etc., and complaints and maintain a record of same. Assisting in the provision of individual and group programmes of care. Work as part of a Team to care for animals as part of therapeutic intervention Contributing to the maintenance of records required by the centre. Being available to listen and talk to members. Attending and contributing to staff meetings. Participate in RESPECT training or any other relevant training regarding the management of behaviours of concern and complex needs Participating in mandatory and general training Participating in a formal programme of supervision. Participating in individual and group activities based both in and out of the centre. Participation in RVQ or equivalent training Provide cover to other adult centres, community hubs and satellite units across localities as and when required Ensure the procedures of the Trust are adhered to in respect of: Fire Preventions Health and Safety Regulations, including Control of Substances hazardous to Health Handling of money Safe guarding Vulnerable Adults Service user feedback Complex health care needs Risk management Restrictive Practice Deprivation of Liberties In addition, Support Workers will be expected to: Encourage service user participation in all aspects integration into the life of their local community. Provide support, if necessary, to assist service users with practical day to day living tasks such as budgeting, menu planning, and shopping, cooking and general housework Support service users to plan social and leisure activities and to accompany them as appropriate Contribute to the process of risk management Provide support to enhance the quality of life for individual service users, which maximises opportunity for choice and self determination GENERAL RESPONSIBILITIES Employees of the Trust will be required to promote and support the mission and vision of the service for which they are responsible and:- At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner At all times demonstrate practice the HSC values of Working Together, Excellence, Openness & Honesty and Compassion Carry out their duties and responsibilities in a manner which assures patient and client safety Comply with all instructions in regard to Infection Prevention and Control Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them Comply with the Trusts Smoke Free Policy Carry out their duties and responsibilities in compliance with health and safety policy and statutory regulations Adhere to equal opportunities policy throughout the course of their employment Ensure the ongoing confidence of the public in service provision Adhere to the Code of Conduct for HSC Employees which aims to guide staff, managers and employers in the work that they do and the decisions and choices they have to make. Professional staff are expected to follow the code of conduct for their own professions as well as this code. The post holder will promote and support effective team working, fostering a culture of openness and transparency. The post holder will ensure that they take all concerns raised with them seriously and act in accordance with the NHSCT Raising Concerns Policy and their professional code of conduct, where applicable. Register and maintain registration with NISCC RECORDS MANAGEMENT All employees of the Northern Health & Social Care Trust are legally responsible for all records held, created or used as part of their business within the Northern Health and Social Care Trust, including patient/client, corporate and administrative records whether paper based or electronic and also including e-mails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant and to comply with the Northern Health and Social Care Trust policies on Information Governance including (for example) the ICT Security Policy, Data Quality and Data Protection Policy and Records Management Policy and to seek advice if in doubt. ESSENTIAL CRITERIA Experience Qualifications/ Registration a/ Applicants should have at least 12 months paid employment experience of supporting people with a disability OR b/ 6 months paid employment experience of supporting people with a disability plus NVQ / QCF / RVQ Level 2 in Care or GNVQ/BTEC National certificate or Higher qualification in care or equivalent AND c) by date of appointment applicant must be listed or eligible to be registered on NISCC Register of Social Care Workers and within 3 months of date of commencement in post, registration with NISCC must be fully complete. SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage: Skills / Abilities Ability to sensitively undertake all personal care tasks Clear verbal and written communication skills Ability to work as part of a team As part of your role you will be required to work with individual with complex needs including behaviours of concern and mental health issues. You will be required to attend relevant training and implement agreed support plans Knowledge Understanding of the roles and responsibilities of the post Total Care Recruitment Ltd are a specialist Recruitment Agency managed and led by a team of highly qualified Social Workers recruiting exclusively for the Health & Social Care sector throughout Northern Ireland and the UK. We offer a dedicated Recruitment Consultant who will be your link person throughout your employment with Total Care. We offer a 24/7 telephone service to all of our staff if you should ever need to contact the agency outside of office hours in the event of an emergency. We offer weekly pay, free training and a free staff uniform and many more benefits. We are a professionally managed service and offer additional individually tailored supervision and support to all staff. Ms Laura Totton (Principal Social Worker) will be your single point of contact for any query whether it be a professional/personal support or career development. Total Care Recruitment is a member of REC (Recruitment and Employment Confederation) adhering to all current employment legislation - 00200702 Skills: support worker care care assistant NISCC