Azenta Life Sciences is seeking a Sales Order Administrator to join our growing and dynamic organization. This position supports the Field Service organization with general administration tasks, Quote to Cash / Order Management duties. They will be the first point of contact for Field Service inquiries using Sales Force / Oracle Cloud.
What You’ll Do…
* Accurately enters Field Service sales and internal order requests into Sales Force / Oracle per clean order book process
* Ensure customer addresses and product information is entered accurately in Sales Force / Oracle
* Update / maintain customer specific Asset details using Sales Force
* Create and manage spare part quotes using Excel & Sales Force
* Maintains Third Party Blanket Purchase Ordering and Spend schedule, supports in related rectification of billing, credit or other financial inquiries
* Monitor and expedite spare parts for system down situations etc.
* Coordinate and ensure correct RMA management for parts returned from the field
* Executes reporting via Oracle / Teams: Bookings, Billings, Backlog
What you will Bring…
The successful candidate will conduct themselves in a professional manner and will represent Azenta Life Sciences in the best possible way during customer contacts.
* Demonstrate at least two years relevant administrative experience
* Preferably have an understanding / awareness of Supply Chain / Logistics / Warehousing
* Preferably have experience in either / or Oracle / SAP / Sales Force
* Excellent verbal and written communication skills
* Execute Sense of Urgency, represent the voice of the customer
* High organizational skills and ability to multitask
* Must be flexible, fast thinking, conscientious, acceptance of change management
* Be self-driven and a team player.
* Proficient in MS Office applications: Teams, Word and Excel
Working Conditions/ Schedule
* Site-based position
* May be asked to travel occasionally (anticipated to be around 10%)
Your Rewards
Competitive Salary / Bupa Healthcare / Company Bonus Scheme / Share Purchase Options