Good Afternoon,
I am currently representing Tower Hamlet Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience
We are looking for a Housing Officer this role will be Hybrid E1 1BJ
The right candidate will:
* To be the first point of contact for own client portfolio in providing a full housing management service to homeless households living temporary accommodation, ensuring regular contact and information from first booking, accompanied viewings and sign-ups, to assistance and support with move on from accommodation.
* To act as a contact point for landlords in the management and provision of temporary accommodation, ensuring that new properties are added to the property database and relevant sections advised of any new acquisitions; to be responsible for the efficient allocation and letting of temporary accommodation, and ensuring void periods are minimised.
* To resolve disputes between landlord and tenant, as necessary, including monitoring progress on works, ensuring a timely response to disrepair issues.
* To ensure customers receive, either directly or through referral to relevant teams/agencies, appropriate advice on their options, providing information in advance of permanent re-housing so that properties are suitable first time round, guiding choice based lettings bidding s...