Salary: £24,570 per annum pro rata
Location: Sheffield
Contract type: Fixed term until October 2026
Hours: Full time 37.5 hrs / week
Closing date: Monday 2nd December 2024 at 11.30pm
Are you an excellent administrator with a passion for solving the housing emergency? Then join Shelter as a Service Administrator in our Sheffield Hub and you could soon be playing a vital role in tackling injustice for individuals and communities across society.
About the role
You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with your team to direct enquiries to the right people.
You’ll provide comprehensive administrative support, with shared responsibility for designing and developing systems and processes, data input and extraction, and finance administration.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
We are looking for someone who:
* Has proven office administration and customer service experience. You’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook.
* Has a passion for social justice.
* Will thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills.
* Has strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed.
About the team
Shelter Sheffield provide housing advice and support to people across the city. Our focus is on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple disadvantages. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5,000 people a year, while also working to change the underlying systems that cause the housing emergency.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:
* We prioritise diversity and have an inclusive and open mindset
* We work together to achieve a shared purpose
* We learn from our experiences and are open to risk
Any applications without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
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