IT Technician required. Our client is a UK leading organisation that specialises in IT strategies and solutions to power growth. Working across the South East & beyond, they deliver infrastructure, security, software, and support for businesses, schools, and other organisations.
They are now on the lookout for an outstanding IT Technician to join the team and work at Sydenham School. You will be fully based in the school, with access and support from the IT team in Marden. As they like to operate as a team, there will be times when you may need to undertake training at their office in Marden. They need someone who is customer-focused with an admiration for customer service, great communication skills, and a passion for technology. You will be experienced in giving a first-class IT service to resolve client issues.
Position Overview
* First port of call for all your School’s ICT needs – resolving daily support requests
* Working with the school development team to ensure that the schools are getting the best level of service
* Manageable responsibility for an IT apprentice to ensure they are receiving sufficient training & support
* Managing & controlling all technical aspects of the installation, configuration, and maintenance
* Manage advanced diagnosis procedures on hardware, software, and peripherals
* Ensure all help desk tickets are logged, tracked, and resolved
* Monitor and manage all infrastructure systems / Manage key services including Active Directory, DNS, and Group Policy
* Filtering, monitoring firewall and anti-virus systems
Position Requirements
* Strong experience with IT and technical issues
* A Level in ICT
* Flexible & adaptable
* Be prepared to work with students and to train small groups of school staff
* Hyper-V & VMware Certification – Desirable
Position Remuneration
* Monday to Friday 8:30am – 17:30pm
* 25 days holiday including bank holidays
* Pension Scheme
* Other benefits discussed at interview stage
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