Our global data analytics and credit reporting company is seeking an experienced Technical Writer to join their IT Service Desk team.
6 month initial contract with hybrid working requiring days in the office in Nottingham. Day rate of £400 - 440 per day to an umbrella company.
The selected candidate will be responsible for creating, maintaining, and enhancing knowledge assets including runbooks and process improvements.
Key Skills and Experience:
* Proven background working as a Technical Writer, ideally with experience of working in IT Support / Service Desk environments.
* Knowledge management tools and technologies, such as ServiceNow and Confluence, to capture and maintain Knowledge Articles.
* Excellent written and verbal communication skills.
* Ability to work independently and as part of a team.
* Attention to detail and commitment to high-quality documentation.
If interested, please Apply Immediately!
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