Position Summary
Support the TÜV SÜD America vision and mission statement. Adhere to all TÜV SÜD America policies and procedures as outlined in the various Corporate Policies and the Employee Handbook. All Employees are responsible for general cooperation, safety, and support of all TÜV locations. This is a full-time position for TÜV SÜD America Inc. Strategic and technical leader in managing and developing specified product/service areas. Some domestic, and some international, travel is required. Position reports directly to the business service center manager. Project Coordinator team lead ensures daily responsibilities are accomplished by employees on an assigned work shift. This includes delegating daily tasks, answering employee questions, and resolving issues. Project Coordinator team lead often interviews potential employees along with the manager and assists in the employee selection process. The team leader completes all necessary reports for the manager to review.
Responsibilities
* Assist the customer success manager in hiring, training, and supervising staff members and account management teams, including assigning individual work tasks and assessing employee work performance.
* Serve various roles in an organization to ensure tasks are completed using all available resources, including other employees or team members.
* Help assign employee work shifts and schedule work tasks, meetings, and other events.
* Develop a strategy the team will use to reach its goal.
* Support any training that team members need.
* Communicate clear instructions to team members.
* Listen to team members' feedback.
* Monitor team members' participation to ensure training is being utilized and identify any additional training needs.
* Manage the flow of day-to-day operations.
* Create reports to update the company on the team's progress.
* Guide a group of employees as they complete a project, developing and implementing a timeline to reach the end goal.
Education & Experience
* Some college, technical or advanced education.
* Minimum 2 years’ experience in Project Management.
* Minimum 2 years’ experience in an office environment, preferably supporting a complex technical operation and/or a global organization.
* Prior experience with project planning & scheduling.
* Experience in general management, operations, and leadership.
Specific Skills, Knowledge & Abilities
* Technical: Proficient in MS Office Suite & email; ability to learn SAP-based systems.
* Communication: Strong written & oral communication; clear, timely information exchange.
* People & Leadership: Ability to work with diverse teams globally; build consensus, relationships, and partnerships; leadership & alliance-building skills.
* Business: Reliable, adaptable judgment & problem-solving; experience delivering training to small groups; basic knowledge of HR, business policy, planning, and strategy.
* General: Adaptable to changing workloads; strong organizational, time management, and attention to detail; independent and collaborative working ability; self-motivated and solution-oriented.
Competencies
* Fundamental Competencies: Communication, Collaboration, Customer, Learning Agility, Results.
* Personal Attributes: Assertiveness, Commitment, Empathy, Resilience.
* Interpersonal Skills: Active Listening, Conflict Management, Cross-Cultural Communication, Trust-building, Influencing, Presentation Skills.
* Analytical Ability: Decision Making, Creative Problem Solving, Solutions, Transdisciplinary Thinking.
* Business-related Skills: Business Acumen, Consulting, Cross-Selling, Digital Literacy, Financial Management, Project Management.
* Strategic Competencies: Business, Lead & Develop People, Stakeholder Management, Lead Change, Strategy.
Additional Information
Equal Opportunity Employer
TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, ancestry, marital status, genetics, gender identity and expression, physical or mental disability, veteran status, and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
For more information on applicable equal employment regulations, please refer to the following: Labor Law 2024.
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