Incident Analyst
Location: Bristol
Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
Diligenta are currently looking for an experienced Incident Analyst with a preferable background in financial experience. This is a key role that involves providing support to the Technical Consultants and Risk Events Managers to ensure that Risk Events are managed effectively across the business area. You will also be supporting an effective culture of identification, reporting and management of operational controls in line with the Diligenta's Control framework.
Benefits
1. 33 days including Bank Holidays
2. Eligibility for an annual discretionary bonus scheme
3. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
4. Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electric...