The Role
We are seeking an enthusiastic and creative Social Media Executive to join our team and help us grow and engage our communities across Facebook, Instagram, and TikTok.
Reporting to the Head of Social and working closely with the social and content teams, the Social Media Executive will be responsible for daily community management and content creation to drive traffic to our websites and support the growth of our online communities. The work schedule is 37.5 hours per week/5 days a week. This position is located in Bourne End, Bucks office (Hybrid - office/Home).
Key Responsibilities:
1. Content Creation and Optimisation:
o Manage and schedule organic social content to promote our websites and ecommerce offerings.
o Create and publish daily posts across our brand channels (Emma's Diary, Health Professional Academy, BabyCentre).
o Produce social media assets.
o Test new content formats on emerging channels like Instagram and TikTok.
2. Community Management:
o Monitor and respond to social comments and direct messages across Facebook, Instagram, Twitter, and other relevant platforms.
o Work closely with the customer service team to address consumer queries received via social media.
Skills & Experience:
1. Minimum 2 years of professional social media marketing experience.
2. Strong eye for design and branding, with Canva skills.
3. Video editing and meme creation skills (Canva, Capcut, TikTok).
4. Demonstrated community management skills, preferably in a fast-paced environment.
5. Excellent written communication skills and ability to adapt to brand tone of voice.
6. Experience with social media management tools like Sprout, Hootsuite, Brandwatch, and Emplifi.
7. Ability to thrive in a collaborative, fast-paced team environment.
8. Passion for social media trends and innovations.
9. Comfortable being on camera (desirable).
This is an exciting opportunity to put your own mark on the social presence of our brands, driving traffic and community growth. If you're a self-motivated, creative team player, we'd love to hear from you.
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