JOB OVERVIEW
The post holder will provide clerical, administrative and information technology support to the Emergency Department. Main duties include booking in patients, and providing information for patients being treated and cared for within the department. The post holder will provide information for patients, relatives, internal and external agencies, and on A&E status. The post holder may be required to work anywhere in the department to cover short term absence or annual leave.
MAIN DUTIES OF THE JOB
* Booking Patients on to the electonic system,
* Booking appointments
* Sending discharge letters to GPs.
* General reception and office duties. using printers and
photocopiers. * The post will cover the two main areas within the Emergency Department where administrative support is required: Reception, Ward Clerking Ambulance booking desk * The Emergency Department Reception is staffed 24 hours per day, 365 days per year. * The post holder will provide clerical, administrative and information technology support to the Emergency Department in relation to booking in of patients, patients being treated and cared for within the department, and to provide information for patients, relatives and internal and external agencies on A&E status. * The post holder may be required to work anywhere in the department to cover short term absence or annual leave.
WORKING FOR OUR ORGANISATION
Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do. Were on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in. Our vision, To provide excellent care for the communities we serve, is not just a statement; its a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - were determined to make a real difference in the lives of those who matter most: our patients and their families. If youre ready to be part of a team thats dedicated to continuous improvement, come join us and lets make a difference together! The Emergency Departments at The Shrewsbury and Telford Hospital NHS Trust provide 24 hour emergency care to the people of Shropshire and Mid Wales. As a department, we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential. You will be joining a dedicated team with a breadth of experience and a commitment to ensuring organisational success.