Job Description
Position: Portuguese speaking Customer Service Advisor
Location: Chippenham, Wiltshire – access to a car is essential due to the lack of public transport
Type: Permanent
Salary: £27,000 - £29,000 + annual bonus
Are you fluent in Portuguese and passionate about providing top-notch customer service? If so, we have an exciting opportunity for you! We are currently seeking a dedicated and friendly individual to join our client’s team as a Portuguese speaking Customer Service Advisor at their Wiltshire office.
This is a really excellent time to join my client’s Customer Service team due to the huge growth they’ve seen in the last few years. There is real, tangible opportunity for progression in both your position and your salary.
Role Overview: As a Portuguese Customer Service Advisor, you will be an integral part of the team, responsible for addressing customer inquiries, resolving issues, and ensuring customers have a positive experience. Your role will involve:
1. Assisting Portuguese speaking customers via phone, email, and chat.
2. Providing information about our products and services.
3. Resolving customer queries and concerns in a timely and professional manner.
4. Maintaining accurate customer records and data.
5. C...