Job Description
Our client is a growing and successful organisation with a unique and exciting product. They are looking for an experienced Customer Service Administrator to join their team based in West Leeds. \n\nThis is working in a small and super friendly Customer Service team and is a great mix of customer liaison and administration and would suit an experienced Customer Service Administrator who is passionate and service driven.\n\nLocation: West Leeds - office based role \n\nSalary: £27,000\n\nHours: Monday to Thursday 8am to 4.30 pm and Friday 8am - 4 pm\n\nThe role;\n\nAnswering inbound calls from customers and prospective customers.\nMaking outbound calls.\nBuilding and maintaining effective relationships with new and existing customers.\nFollowing up on enquiries.\nAssisting with marketing and promoting the business to build brand awareness and increase sales.\nProcessing customer orders.\nMaintaining a high level of customer service and developing good customer relationships.\nResponding to website enquiries and following up accordingly.\nSending follow up letters, quotations and samples.\nMaintaining accurate and up to date records on the business system.
\n\nAbout you:\n\nAn excellent communicator with great problem solving skills.\nAbility to take responsibility and ownership of customer enquiries.\nExcellent attention to detail and accuracy.\nGood computer skills.\nStrong organisational skills, capable of multi-tasking and prioritising workload.\nTeam player.\nProactive and assertive approach to prospect and customer accounts. \n\n If you feel you have the experience and skill set for this role please click apply today!\n\nOr call the office on (phone number removed) and ask for Rachel. \n\nHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.\n\nWe practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender.
As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. \n\nPLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK