Description Babergh and Mid Suffolk District Councils - Great Wenham, CO7 6PS £30,599 - £35,235 per annum (pro rata for part time) Full Time, 37 hours per week Permanent Full time, part time and job share opportunities will be considered. What we are looking for We are looking for a Compliance Business Support Officer to join our Property Asset and Compliance Team within our Housing Directorate. To be successful, you will share our values, commitment, and motivation to make a difference for our residents, clients and communities. About the role Reporting to the Business Services Manager you will deliver a highly effective, customer centric, and innovative compliance business support function. You will: process compliance data, maintain our compliance register and liaise/monitor the day to day activities of contractors undertaking compliance related work to ensure their compliance with servicing schedules and target dates provide general business support to the compliance team, including attending meetings and taking minutes assist in the compilation, administration and monitoring of customer satisfaction data be responsible for ensuring complaints relating to compliance are responded to and areas of customer dissatisfaction addressed raise and process work orders, purchase orders, process invoices, including variation requests The role is key in ensuring that we meet our statutory and regulatory obligations in respect of compliance and health and safety for our housing and corporate properties. About you A confident Administrator, you will need to: have gained an NVQ level 3 / ONC in administration and/or an equivalent level of knowledge gained through experience demonstrate relevant experience in a business support environment be computer literate with good understanding of Microsoft packages, especially Outlook and Microsoft Excel have excellent written and verbal communication skills be able to manage and prioritise workload in a busy environment hold, or be willing to work towards an IOSH Managing Safely or NEBOSH National General Certificate in Occupational Health and Safety About us Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Benefits Great opportunities for learning and development. Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Programme. Employee Assist Programme. Health Care Options. For more information, please visit our Employee Benefits page (suffolkjobsdirect,org). Our ways of working Work is what we do, not where we go We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. For more information Please read the Job Description and Person Specification.pdf before applying for this job opportunity. If you wish to discuss the hybrid working approach for this role, or for an informal discussion, please contact Amanda Ward by either calling 01449 724809 or emailing amanda.wardbaberghmidsuffolk.gov.uk Closing date: 5pm, 13 March 2025. When applying, please ensure: that you complete the application form as fully as possible with your employment and educational history as shortlisting will be based upon the application form and supporting statement only. your statement indicates how you meet each of the criteria in the ‘Person Profile’ section of the Job Description/Person Specification (JDPS). This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.