Job summary JOB DESCRIPTION Streamline the flow of clinical correspondence through the organisation accurately, by reducing the number of letters that GPs need to process. This should ensure that GPs are able to give priority to the most appropriate correspondence; Identify any key clinical data from correspondence and read-code the data onto the patients electronic record, following the Practice protocol; Electronically file letters directly to patient records and where appropriate, direct more complex correspondence to the appropriate clinician for their attention. Where there is uncertainty about whether a document can be filed directly, to forward it to a clinician for safety; Review medical records and produce an accurate summary of the patients medical history. INTERVIEW Interviews are planned for Wednesday 29th January 2025. Main duties of the job JOB PURPOSE To ensure that all incoming and internal patient correspondence is stored on/in the patients medical record and relevant information is coded; To be able to locate documents as needed by the clinical and non-clinical staff; To carry out administrative related tasks as delegated by the doctors and non-clinical staff. About us PRACTICE PROFILE The main surgery is situated at 11 Wilson Street, Derby, centrally located and a short uphill walk from the city centre. We have two branch surgeries: Taddington Road Surgery, Chaddesden, Derby, and St Thomas Road Surgery, 207 St Thomas Road, Derby. Clinicians consult from all sites. The Practice is well established; it is the oldest surgery in Derbyshire, and there has been a surgery on the Wilson Street site since 1895. Many of our patients families have been registered for fifty years or more. We are a growing Practice covering virtually the whole of Derby. Our patients have a range of medical issues reflecting health inequalities due to a mix of social and deprivation problems. We also have a wide range of ethnic diversity in our patients. Date posted 08 January 2025 Pay scheme Other Salary £23,615 a year pro rata Contract Permanent Working pattern Part-time Reference number A5417-25-0000 Job locations 11 Wilson Street Derby Derbyshire DE1 1PG Job description Job responsibilities JOB DETAILS Job Title:Workflow Co-ordinator and Summariser Location:Wilson Street Surgery Accountable to:Practice Manager Reports to:Assistant Practice Manager JOB ROLE Streamline the flow of clinical correspondence through the organisation accurately, by reducing the number of letters that GPs need to process. This should ensure that GPs are able to give priority to the most appropriate correspondence; Identify any key clinical data from correspondence and read-code the data onto the patients electronic record, following the Practice protocol; Electronically file letters directly to patient records and where appropriate, direct more complex correspondence to the appropriate clinician for their attention. Where there is uncertainty about whether a document can be filed directly, to forward it to a clinician for safety; Review medical records and produce an accurate summary of the patients medical history. JOB PURPOSE To ensure that all incoming and internal patient correspondence is stored on/in the patients medical record and relevant information is coded; To be able to locate documents as needed by the clinical and non-clinical staff; To carry out administrative related tasks as delegated by the doctors and non-clinical staff. DIMENSIONS The post holder does not hold any budgets KEY RESULT AREAS To maintain patients manual records keeping in good repair and order; Extensive use of GP clinical systems and linked software to update and store data in line with practice policy to ensure records are up to date and available for clinical staff at all times; Retrieval of information as required from both computer and manual systems; Observe a strict code of confidentiality at all times; To work within the practices agreed policies and guidelines where appropriate commenting on and contributing to changing such policies; Providing support to the clinical team to ensure quality outcomes framework (QoF) is delivered to a high standard within the practice, striving to maximum achievement; Any other task relevant to the role and grade of this post. COMMUNICATIONS AND WORKING RELATIONSHIPS Doctors, GP Registrars, Practice Nurses, Advanced Clinical Practitioners, Health Care Assistants, Care Co-ordinators, Midwives; Receptionists, other administrative colleagues. MOST CHALLENGING PART OF YOUR JOB To prioritise tasks and remain calm in a busy environment. Job description Job responsibilities JOB DETAILS Job Title:Workflow Co-ordinator and Summariser Location:Wilson Street Surgery Accountable to:Practice Manager Reports to:Assistant Practice Manager JOB ROLE Streamline the flow of clinical correspondence through the organisation accurately, by reducing the number of letters that GPs need to process. This should ensure that GPs are able to give priority to the most appropriate correspondence; Identify any key clinical data from correspondence and read-code the data onto the patients electronic record, following the Practice protocol; Electronically file letters directly to patient records and where appropriate, direct more complex correspondence to the appropriate clinician for their attention. Where there is uncertainty about whether a document can be filed directly, to forward it to a clinician for safety; Review medical records and produce an accurate summary of the patients medical history. JOB PURPOSE To ensure that all incoming and internal patient correspondence is stored on/in the patients medical record and relevant information is coded; To be able to locate documents as needed by the clinical and non-clinical staff; To carry out administrative related tasks as delegated by the doctors and non-clinical staff. DIMENSIONS The post holder does not hold any budgets KEY RESULT AREAS To maintain patients manual records keeping in good repair and order; Extensive use of GP clinical systems and linked software to update and store data in line with practice policy to ensure records are up to date and available for clinical staff at all times; Retrieval of information as required from both computer and manual systems; Observe a strict code of confidentiality at all times; To work within the practices agreed policies and guidelines where appropriate commenting on and contributing to changing such policies; Providing support to the clinical team to ensure quality outcomes framework (QoF) is delivered to a high standard within the practice, striving to maximum achievement; Any other task relevant to the role and grade of this post. COMMUNICATIONS AND WORKING RELATIONSHIPS Doctors, GP Registrars, Practice Nurses, Advanced Clinical Practitioners, Health Care Assistants, Care Co-ordinators, Midwives; Receptionists, other administrative colleagues. MOST CHALLENGING PART OF YOUR JOB To prioritise tasks and remain calm in a busy environment. Person Specification Qualifications Essential KNOWLEDGE, SKILLS AND EXPERIENCE Educated to GCSE level, minimum 5 GCSEs including Maths & English Grade 9-4 / A-C or equivalent Computer literate / standard keyboard skills Working knowledge of Microsoft Office products 2 years experience in an reception/administrative environment; Understanding of medical terminology Good communication skills Good interpersonal/organisational skills Previous experience of team working Understanding, acceptance and adherence to a strict code of confidentiality Ability to file accurately Ability to translate information and details accurately both verbally and written Good reading and listening skills to ensure important details are recorded correctly Confidence to use own judgement when responding to queries; Ability to self-motivate, organise and prioritise own workload, deliver agreed objectives without direct supervision An understanding of health and safety issues. Desirable NVQ level 2 in Admin (desirable) Previous NHS experience (desirable) Person Specification Qualifications Essential KNOWLEDGE, SKILLS AND EXPERIENCE Educated to GCSE level, minimum 5 GCSEs including Maths & English Grade 9-4 / A-C or equivalent Computer literate / standard keyboard skills Working knowledge of Microsoft Office products 2 years experience in an reception/administrative environment; Understanding of medical terminology Good communication skills Good interpersonal/organisational skills Previous experience of team working Understanding, acceptance and adherence to a strict code of confidentiality Ability to file accurately Ability to translate information and details accurately both verbally and written Good reading and listening skills to ensure important details are recorded correctly Confidence to use own judgement when responding to queries; Ability to self-motivate, organise and prioritise own workload, deliver agreed objectives without direct supervision An understanding of health and safety issues. Desirable NVQ level 2 in Admin (desirable) Previous NHS experience (desirable) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Wilson Street Surgery Address 11 Wilson Street Derby Derbyshire DE1 1PG Employer's website https://www.wilsonstreetsurgery.co.uk/ (Opens in a new tab)