Senior Ocean Export Operator
Wythenshawe - Manchester
Up to 38k DOE
Role
To plan and co-ordinate the shipment of goods via ocean freight, meeting customer expectations whilst ensuring high compliance and maximising gross profit.
Duties and Responsibilities
1. Proactively communicate with clients to ensure transparency.
2. Work closely with both internal and external parties to ensure shipments are transported in the most cost effective and efficient way.
3. Route planning for transporting goods overseas; bookings with hauliers and carriers.
4. Negotiate costs and service while maximising profitability.
5. Work with overseas partners to follow up routed enquiries.
6. Handle and control shipments from start-to-finish, ensuring milestones are updated.
7. Invoicing shipments in line with quotations and credit agreements set.
8. Prompt processing of costs and purchase invoices as required.
9. Issuing quotations to clients in a prompt and competitive manner.
10. Any other day to day export operations.
11. Liaising with sales teams to help with business development.
Knowledge / Skills and Experience
1. Good knowledge within the industry.
2. Exceptional customer service skills.
3. Great attention to detail with high accuracy.
4. Problem solving skills.
5. A high level of written and oral communication.
6. Able to work independently and as part of a small team.
7. Willingness to keep up to date with changes to customs and compliance regulation.
Package
1. Salary: Up to 38k DOE.
2. Pension: 5% matched salary sacrifice scheme.
3. Holidays: 25 days annual leave in the (pro-rata in year one).
4. Bonus: Up to 10% of salary, per annum, subject to scheme rules.
5. Cash plan: Medicash Cash plan.
6. Career: Personal Development Plan: Bespoke training with a combination of coaching and mentoring, structured training and funded courses, to create a bridge to career aspirations.
7. Progress: Appraisal system to recognise performance and deliver agreed objectives & career development.
8. Social: Events, from Pizza Friday in the local office through to large group-wide parties.
9. Birthday: £50 voucher.
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