Description About the role: The successful candidate will effectively plan and coordinate the efficient scheduling of maintenance repairs across the region. You will be responsible for maintaining the scheduling system and providing customers with timely and accurate information. You will liaise with customer service colleagues in relation to appointments and ensure that all systems are kept up to date. Skills and experience: Experience in customer service focused roles The ability to prioritise tasks efficiently Scheduling and diary management Experience working in a social housing environment Ability to work in a fast-paced environment and under pressure What we can offer: Competitive salary of £26,565 27 Days Holiday Bank holidays, option to buy additional holiday and increases with length of service. Healthcare Cashback Plan Pension Contributions – up to 9% on a matched basis. Life Assurance Employee Assistance Programme offering offer include face-to-face counselling, a stress helpline and tax, fitness, and childcare advice. A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure, and days out. To find out more about the role and to ensure you meet the essential criteria, please review the role profile. If this sounds like you, we would love to hear from you so click apply today INDTGP TJTTGP