Job Title: Transport Operator
Location: Stokesley, Middlesbrough
Company: Universal Tankers
About the Role:
Universal Tankers are looking for 2 x Transport Operators to join our team in Stokesley, Middlesbrough. This key role involves assisting with coordinating tankering services and delivering excellent customer service across our transport operations. We’re seeking highly organized, IT-literate individuals with a good knowledge of UK geography who can communicate effectively with both customers and team members.
Shift Patterns Available:
* Shift 1: 7:00 am – 4:00 pm
* Shift 2: 8:00 am – 5:00 pm
Key Responsibilities:
* Assist in Coordinating and scheduling transport routes, ensuring timely, efficient delivery of services.
* Communicate professionally with customers, handling queries and updates via email and telephone.
* Utilize Transport Management Systems (TMS) such as Mandata, or similar software to manage scheduling, tracking, and data entry.
* Use Microsoft Office (Excel, Word) and Outlook extensively for record-keeping, scheduling, and communication.
* Maintain accurate records and handle day-to-day administrative tasks.
* Work collaboratively with drivers and internal teams to ensure smooth, uninterrupted service delivery.
Skills & Experience:
* Strong working knowledge of Microsoft Office and Outlook is essential.
* Familiarity with TMS software like Mandata, or similar is preferred.
* Previous experience in a similar role is advantageous but not essential.
* Excellent organizational skills and attention to detail.
* Strong communication and customer service skills, with experience managing customer interactions over the phone and by email.
* A good understanding of UK geography is highly preferred.
Why Join Universal Tankers?
This is an excellent opportunity to develop your skills within a supportive, dynamic team at Universal Tankers. Be part of an established company known for its commitment to excellence in transport operations.
How to Apply:
If you’re proactive, organized, and customer-focused with solid IT skills, we’d love to hear from you! Apply today to join Universal Tankers as a valued Transport Operator in Middlesbrough.
Job Type: Full-time
Benefits:
* Company events
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Application question(s):
* do you have a good knowledge of UK Geography?
* do you have a strong working knowledge of Microsoft office and outlook?
* do you have previous experience using Transport Management Systems? if so, which system?
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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