Main area Elderly Care Grade NHS AfC: Band 3 Contract Permanent: day shifts, weekends and bank holidays Hours
* Full time
* Part time
37.5 hours per week (Days 11.5hrs) Job ref 216-AJ-M6608747
Employer University Hospitals Plymouth NHS Trust Employer type NHS Site UHP Town Plymouth Salary £24,625 - £25,674 Per Annum, Pro Rata Salary period Yearly Closing 30/04/2025 23:59
Senior Health Care Support Worker
NHS AfC: Band 3
Job overview
An exciting, substantive opportunity has arisen within Torcross, coronary Care Unit for a Band 3 Health Care Assistant.
A Senior Health Care Support Worker (SHCSW) is part of the multidisciplinary team delivering direct care to patients and supporting Registered Practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.
You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the Registered Practitioner, in accordance with the Trust values.
There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 3 HCSW in your area of work.
Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
Main duties of the job
1. Competently undertake delegated duties in line with patient care plans.
2. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
3. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
4. Maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, where there may be barriers to understanding.
5. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
6. You’ll work alongside an experienced team of Consultants and nurses, providing all aspects of care of acutely ill cardiac patients.
7. You should have attained the Level 3 qualification, with recent experience of caring for acutely unwell patients in a clinical setting. You should possess good communication and interpersonal skills as well as the ability to work in a calm and methodical manner.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
1. Obtain consent prior to giving care in accordance with Trust policies.
2. Competently undertake delegated duties in line with patient care plans.
3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.
4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
8. Maintain the work environment in line with Trust infection control and patient safety policies.
9. Utilising skills to actively facilitate self-care and independence with patients.
10. Promote health education specific to the clinical area and in line with national and local policies.
11. Maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, where there may be barriers to understanding.
12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty. This may include ordering supplies.
13. Work effectively as part of a team.
14. The SHCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.
Professional
1. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.
2. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.
3. Embrace the Trust values and work in an inclusive way.
4. Act within limits of competence, ensuring actions support care, protection, and wellbeing.
5. Responsible for maintaining own skills, knowledge, and competence for the role.
6. Participate in team discussions / meetings as an integral member of the team.
7. You are accountable for your workload in accordance with care plans and for reviewing the effectiveness of care provided. Adapting, or escalating as required.
8. To support or guide the healthcare support worker.
Administration
1. Competent in the use of IT systems within the workplace environment.
2. Participate in the induction and orientation of newly appointed staff, learners and other visitors to the department.
3. Comply with Trust policy regarding information governance and the care of patient property.
Working Conditions
1. Dependent on work setting you may have frequent exposure to bodily fluids, distressed, or confused patients.
2. Occasional distressing and emotional circumstances when caring for patients with chronic illness or terminally ill.
OTHER
1. All Job Holders are required to work to the Trust values - Put patients first, Take ownership, Respect others, Be positive, Listen, learn and improve.
2. Adhere to Trust policies and procedures, e.g. Health and Safety at Work, Equal Opportunities etc.
3. Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
4. Attend statutory, essential and mandatory training.
5. Respect the confidentiality of all matters relating to their employment and other members of staff. All members of staff are required to comply with the requirements of the Data Protection Act 1998.
6. Comply with the Corporate Governance structure in keeping with the principles and standards set out by the Trust.
7. Comply with the codes of professional conduct set out by the professional body of which registration is required for the post.
8. Ensure they are familiar with the Risk Management Framework, follow policies, procedures and safe systems of work, make known any hazards or risks that they identify and take all necessary actions to reduce risk.
9. Ensure the welfare and safety of children within their care. This includes staff who come into contact with children and families in the course of their work as well as those staff who have a specific role with children and families.
10. Ensure they attend Child Protection training at the appropriate level within the specified time frame.
11. Staff must comply with Safeguarding Policies and Procedures in order to promote safeguarding and prevent abuse to vulnerable people using Trust services.
12. Maintain the prevention and control of infection and fully comply with all current Trust Infection Control policies and procedures.
13. Take responsibility for any records that they create or use in the course of their duties, in line with the Public Records Act and be aware that any records created by an employee of the NHS are public records and may be subject to both legal and professional obligations.
Person specification
Education
* Demonstrable equivalent experience (NVQ Level 3 equivalent) as a Healthcare Assistant role a. Willing to undertake a competency based assessment at interview.
* One of the following o Level 3 (SCQF – 6): - City and Guilds 3 o NVQ 3 o BTEC National Diploma o Experience equivalent to the above qualifications
Experience
* Demonstrable experience of providing care in a healthcare or social setting
* Be able to work as a member of a team
* Demonstrable experience of time management and prioritising work
* Understands and committed to a caring approach to patients & relatives
Works well within a team
* Demonstrable experience of working in a team
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.
If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.
We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.
Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests. This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.
For Doctors Roles:
Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.
We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.
In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.
We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.
Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.
Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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