Operations Manager
Up to £40,000 + Company Car + Quarterly Bonuses
Lincoln
Are you ready to elevate your career in Facilities Management? Winner Recruitment is currently working with a forward-thinking Facilities Management Service Provider who is seeking an Operations Manager to oversee their cleaning services in Lincoln. If you have experience operating as an Operations Manager overseeing cleaning services and you’re looking for an opportunity to grow within a business with progression, then look no further!
The FM team here at WINNER is hiring an Operations Manager to cover multiple sites within Lincoln. The role will entail overseeing the operations of the cleaning services, managing KPI/SLA, overseeing Profit & Loss, engaging with the client regularly, and helping grow other service lines.
Responsibilities:
* Responsible for 23 sites within Lincolnshire and 90 staff comprised of supervisors and cleaning operatives.
* Lead, motivate, and manage the cleaning staff to ensure high levels of cleaning standards.
* Full responsibility for Profit & Loss, KPI/SLA, and client management.
* Develop and implement operational plans that meet client requirements and service standards.
* Build and maintain strong relationships with clients, addressing concerns and ensuring satisfaction.
* Ensure all sites comply with health and safety regulations and company policies.
* Identify new opportunities to help the business grow and add other service lines such as Maintenance and Security.
Candidate:
* Past experience in overseeing soft services, predominantly cleaning, across multiple sites.
* Strong leadership and organizational skills.
* Excellent problem-solving abilities, strong communication and interpersonal skills, and the ability to work under pressure and meet deadlines.
* Proficient in MS Office and operations management software.
Don’t miss this chance to make a significant impact in a thriving facilities management environment. Apply today and start your journey with a company that invests in your success!
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