Salary: 50,000 - 50,000 GBP per year Requirements:
* Previous experience in an MSP environment
* Ability to work effectively as part of a team and independently on projects
* Sound technical knowledge and experience of Windows Server 2019/22
* Ability to diagnose complex faults, document, communicate, and follow up on corrective actions
* Solid knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, and patching
* VMware build/HA/configure experience
* Ability to achieve Security Clearance (SC/DV)
Responsibilities:
* Serve as the expert on customer servers and systems, offering technical support for IT equipment and systems across our internal corporate infrastructure and global remote sites
* Develop and maintain the in-house product portfolio, including Sophos, VMware, Windows Server, VoIP platforms, file replication, software distribution, firewall solutions, and web filtering
* Collaborate with the systems management team to provide 24/7 support for our customers, handling a range of hardware and software products
* Promote and explain our services and products to customers
* Install and configure computer hardware, including servers, NAS, SANs, IP phones, mobile devices, workstations, peripherals, and other related equipment
* Assist in the administration of designated customer IT equipment and networks
* Build the IT hosting infrastructure as required, including storage, virtual environments, email, and backups
* Provide day-to-day hands-on technical support, administration, and management of customer-managed IT infrastructure and projects
* Assist in troubleshooting and problem-solving for internal users and clients
Technologies:
* Firewall
* Hardware
* Support
* Mobile
* Security
* VMware
* Web
* Windows
* DevOps
More:
We are seeking a proactive IT/Systems Engineer to join our team and develop skills further in Virtualisation, Technical Projects, and IT Security. Your primary responsibility will be to ensure a balanced workload, with 50% dedicated to day-to-day systems support (BAU) and 50% focused on IT projects and infrastructure upgrades. You will have excellent opportunities to engage in IT projects such as migrations and the implementation of new equipment, along with access to training and industry certifications to support your professional growth. If this opportunity interests you, we encourage you to apply. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest-growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.