Join us at Barclays Bank PLC where you will have the opportunity to make a real difference in the lives of our customers. As a Customer Service Advisor, you will be the first point of contact for our customers, providing assistance and guidance to each customer, giving them a personal touch that makes them feel at ease.
The role involves:
* Providing resolutions for customer queries/issues and personalising each interaction through the use of multiple communication channels.
* Collaboration across multiple digital channels to personalise each interaction with a customer.
* Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.
Our customers are at the heart of everything we do, and we are committed to delivering exceptional customer service. We believe that every customer deserves a personal touch, and that's why we're looking for someone who shares our passion for delivering excellent customer service.