2 year fixed term post
This is an exciting opportunity to join Telford & Wrekin Council’s Transport Team, who are responsible for the delivery of safe, reliable, sustainable, and innovative value for money transport services to the residents of Telford.
Working as part of a team, supporting the Passenger Transport Team Leader, this role involves a variation of duties such as:
* Carry out Personal Transport Budget audits, including communicating with customers, interrogating evidence provided, raising invoices where monies are due, and working with the fraud team to reclaim monies owed.
* Carry out on-site audits with providers at schools, checking DBS badges, names, and vehicle compliance.
* Use available systems to extract reports and analyse data.
* Maintain, interrogate, and update accurate database systems to carry out functions including provider safeguarding, access and training record/checks, internal staff safeguarding access and training record/checks, contracts, and customer records.
The successful post holder will possess excellent communication skills (both written and verbal), administrative skills, and organisational skills. They will also have the ability to work in a fast-paced environment while ensuring all audits are completed accurately and effectively. Experience of working in a customer-facing environment is essential for this role.
Along with your application, please submit a supporting statement outlining how you meet the Person Specification.
For an informal discussion, please contact Emma Henighan via email: emma.henighan@telford.gov.uk.
At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.
Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.
Sorry, a CV will not be accepted.
Attached documents
PT - Business Support Officer - JD & Person Spec
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