Gatekeeper is an estate and letting agent, but our approach is a little different. We expect a lot from our team; hard work, drive and excellent customer service are crucial, but we offer an exceptional level of training, support and development in advance.
Since we first opened our doors in 2004, we have grown hugely. We look after properties in and around Aylesbury, Banbury, Bicester, Swindon and Witney - all from our flagship Central. Our Customer Service Team is at the heart of the business; underpinning the rest of our departments and being the first point of contact for our clients. Our Customer Service Managers are therefore extremely important as the faces and voices of our brand. The role is all about people and planning - responsible for matching people looking to buy or rent with the right properties and making appointments to enable the Sales and Letting Team to complete valuations, viewings and meetings across their local areas.
The Role:
Due to Expansion - An exciting position has arisen in our Call Centre for a Call Centre & Customer Advisor. Our predominantly INBOUND call centre has a large call volume and requires customer focused sales individuals to receive customer enquiries, process them on our bespoke system and book required appointments. There is a limited amount of outbound calling required to registered customers. There will also be an element of face-to-face conversations with customers facilitating the same process as on the phone. This is an opportunity for a dedicated and results orientated individual. The role includes booking viewings on rental and sales property and explaining the administration process to prospective Tenants/Purchasers. Applicants should be PC literate and have a confident phone manner. Mon-Fri 9.30am - 1.30pm.
Experience:
* The right attitude is the most important attribute
* Excellent communication skills, both written and verbal
* Tactful and articulate
* Strong sales and listening skills
* Analytical and methodical approach to problem solving
* Excellent judge of character
* Highly motivated and results driven
* Able to act quickly and decisively
* Sharp eye for detail
* Excellent organisational skills
The Benefits:
* We believe there is a better way to run an estate and letting business; Our customers tend to agree - take a look at www.gatekeeper.co.uk/feedback to read their views. We are always developing, always moving forward and because we are independently owned and operated, with our four Founders sitting with us in the Central Office, every opinion, from every member of the team can make a real difference to the future of the company. If you want a job with a company that values its team, where you can have a real impact, where you will be rewarded for excellence and where you can grow and develop your own potential, you'll fit in at Gatekeeper.
Location: Witney
Salary: £26,000 Pro Rata - £28,000 OTE Pro Rata
Apply Today:
#J-18808-Ljbffr