* Company Description
Eye Clinic London (ECL) is a private ophthalmology clinic specializing in the treatment and management of various eye conditions and diseases, particularly in corneal disease and surgery, cataract and refractive surgery. The clinic was founded by Mr. Samer Hamada, a renowned cornea and refractive surgery specialist.
o Role Description
This is a full-time on-site role for a Practice Manager at Eye Clinic London located in London. The Practice Manager will be responsible for overseeing daily operations, managing staff, coordinating patient care, and ensuring the smooth functioning of the clinic focusing on compliance with CQC standards and delivering outstanding patient care.
o Responsibilities
o Manage clinic operations, including diary management, correspondence, and financial transactions (invoicing, handling money, finance agreements).
o Coordinate patient-facing services: scheduling appointments, consultations, surgeries, and managing patient enquiries via phone, email, and online platforms.
o Oversee administrative functions: facility management, room bookings, maintaining health records, and ensuring confidentiality.
o Collaborate with health insurers, other clinics, hospitals, and GPs to facilitate clinic operations.
o Handle HR duties: maintaining staff records, training, and onboarding.
o Procure clinic consumables and manage CQC-related tasks.
o Qualifications
o Strong leadership and communication skills
o Experience in healthcare administration or practice management
o Knowledge of ophthalmology practices and procedures (preferred)
o Ability to handle multiple tasks and prioritize effectively
o Excellent organizational and problem-solving skills
o Experience with electronic health records (EHR) systems (preferred)
o Proactive learner, committed to patient care excellence.
o Ability to work both independently and as part of a team.
o Familiarity with CQC procedures is a plus.
o Job Type : Full-time
o Salary : £40,000.00 per year
o Schedule
o Monday to Friday