Exciting opportunity full time 37.5 hours per week post.
The East Kent Urgent Treatment Centre Alliance is an innovative collaboration between five very experienced providers of Urgent Care in East Kent to deliver a unique collaboration which puts the patient and service at the heart of our operations.
From September 2020 we have been commissioned to provide four Urgent Treatment Centres at William Harvey Hospital, Ashford, Kent & Canterbury Hospital, Canterbury, Queen Elizabeth the Queen Mother Hospital, Margate and Buckland Hospital, Dover.
Previous applicants need not apply.
The UTC is a 365 day a year service
The role is for 37.5 hours per week working 12 hour shifts the shift time is 07.45-20:15, shifts are allocated on a rota basis
To greet all patients and visitors on arrival to the Urgent Treatment Centre
To ensure all patients are booked in correctly in a timely manner
Highlighting any discrepancies on data or poor quality issues
To answer the telephone, adhering to the Trust telephone standard
To communicate and liaise with other members of the Hospital and Alliance
To assist senior staff with ad-hoc projects as required
We are one of the largest hospital trusts in England, with five
hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country.
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
This advert closes on Monday 24 Feb 2025