* Hybrid Working
* A brand new role in an established team
About Our Client
Our client is a well-established manufacturing and production company, selling products to B2B and trade customers, who have launched an e-commerce arm to their business. A market leader in their product category, they are headquartered in Manchester, serving clients both domestically and internationally.
Job Description
For the Account Manager - E-commerce business role, responsibilities will include:
* Develop and implement strategic e-commerce plans to achieve sales targets.
* Taking ownership of platforms including Shopify website, Amazon, and eBay - reporting on sales targets.
* Following up with trade customers and maximizing new business opportunities.
* Manage online product and category pages with an emphasis on customer experience.
* Analyze data to monitor website performance and customer engagement, making adjustments as necessary.
* Coordinate with the IT department to ensure website functionality and performance.
* Oversee and manage the company's overall e-commerce presence.
* Work closely with the digital marketing team to drive traffic to the website.
* Be involved with key customers and sales journeys where necessary.
The Successful Applicant
For the Account Manager - E-commerce business role, candidates should have:
* 2+ years of experience in sales-led account management positions.
* Confident communication skills, comfortable being customer-facing.
* Ideally experience working for an e-commerce business.
* Familiarity with seller channels such as Amazon Seller Central.
* Familiarity with channels including Shopify, Amazon, and eBay.
* Willingness to attend customer and trade events where necessary.
* Ideally B2B - trade product experience - not essential.
* A hands-on approach and a keen eye for detail.
What's on Offer
On offer for the Account Manager - E-commerce business role:
* A competitive salary range of approximately £36,000 - £40,000.
* Performance bonuses.
* Opportunity for hybrid working.
* Work for an established team.
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