Job Title: Duty Manager
Location: Harrow Arts Centre, Uxbridge Road, Pinner, HA5 4EA
Pay Rate: £15.29 per hour
Duration: Temporary, ongoing
Hours of Work: Friday, Saturday, and Sunday, 14:00-23:30 (as required)
Job Description:
The London Borough of Harrow is looking for a dependable and enthusiastic Duty Manager to join their team at Harrow Arts Centre. This is a temporary role, working on an ad-hoc basis, offering a competitive pay rate of £15.29 PAYE per hour.
Key Responsibilities:
Serve as the main point of contact for clients, guests, and suppliers during events.
Provide prompt solutions to client inquiries and ensure compliance with Terms & Conditions.
Oversee and support casual bar and event staff, delivering on-the-job training as needed.
Manage cash operations, including opening and closing tills, and ensure adherence to the cash-handling policy.
Handle stock management for events, recording all relevant transactions (e.g., pre-paid drinks, bar tabs, hospitality drinks) on the EPoS system, and ensuring accurate staff recording of stock usage.
Implement layout changes during events as per the event plan.
Maintain cleanliness and safety standards throughout the event and ensure the venue is properly cleaned afterward.
Brief all casual staff, suppliers, and caterers on safety and emergency procedures for the venue.Requirements:
Capability to work effectively under pressure without on-site supervision.
Strong leadership skills to supervis...