Who are we? Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War. By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider. Who are we looking for? We are looking for an accustomed Night Control Room CCTV Supervisor in Nottingham to take ownership of a diverse team, be reliable, hardworking with a professional attitude and to be motivated and driven to further develop. You will work avg 42hrs per week. Night only, 5 days 1 week, 2 days the next. 1800-0600 What we offer: We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including: Company sick pay scheme Paid SIA license renewals Enhanced Family Leave Pay Cycle to Work Scheme High staff discounts & rewards scheme Access to Digital GP Excellent pension scheme Death in Service - £5000 Recruitment bonus scheme New business lead scheme Employee assistance programme What you will need: The successful Candidate should Ideally have comprehensive experience in a similar role and working in a control roon environment Must hold a valid SIA CCTV Licence - essential Full UK Driving Licence - essential Ability to maintain effective work behaviour in the face of setbacks or pressure. Remains calm, stable and in control of themselves Excellent IT Skills and knowledge in use of spreadsheets, database, word processing and selected job specific software. Knowledge of incident escalation procedures and what action to take under such conditions What are you going to do: Liaise with Site Protection management and ensure that they are kept up to date with on-site activities and are supplied with the necessary operational information. Responsible for access into the control room and ensure that only authorised personnel gain access. Responsible for the security integrity of the control room and all Boots premises in accordance with agreed Boots procedures. Ensure that the control room is adequately manned at all times. Monitor all security, fire, alarm and access control systems and respond according to status as required. Monitor the CCTV and building management system for incidents and initiate any response required. Ensure that the GDPR regulations are adhered to in all respects of CCTV monitoring, recording and compliance. Manage team members, customer requests, escalations and complaints on site according to process. Ensuring all assignment documentation is correctly compiled and distributed including the control room log and incident reports. Demonstrate the highest professional standards to ensure that team members follow their example. Dealing with any general enquiries efficiently and in an appropriate manner. Reporting all faults that arise which relate to the security systems or any security exposure that results from a system failure. Responsible for training standards of staff and refresher training of staff in department procedures and tasks to ensure effective service delivery. Responsible for the effective manning of the Site Protection Officer positions including planning duty rosters, managing attendance and absenteeism, and monitoring image of Officers. Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position. Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk - ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.