HRGO are looking for an enthusiastic, eager to learn, hard-working person to join a manufacturing company as their Warranty Coordinator. This is a temp to perm position.
The Warranty Coordinator will manage warranty claims, assess product quality, and work with cross-functional teams to improve product reliability. This role is responsible for investigating issues, implementing corrective actions, and maintaining strong communication with customers and suppliers.
Duties
1. Managing & supporting warranty claims from start to finish
2. Daily customer service needs: Claims and maintaining records through GRN/spreadsheet and return notes
3. Checking GRN to assess warranty eligibility
4. Schedule warranty repair jobs and repair agents
5. Collating weekly data for monthly overviews
6. Report to the Assistant Production Manager
Requirements:
1. Previous or similar experience
2. Administrative experience
3. Customer service experience
4. Strong organisational skills
5. Good communication skills
6. Good time keeping
7. IT literate
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