About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the role
Haringey Council is currently seeking a Network Manager to become part of the Technology team within the Culture, Strategy and Engagement – Digital and Change Directorate. We are in search of a dedicated and passionate individual who can bring their skills and expertise to the team. As a Network Manager, the successful candidate will be accountable for the management and maintenance of the council’s network (LAN and WAN), voice, and telecoms infrastructure. This includes all routing, switching, Wi-Fi, and security devices.
The role involves leading the network team, ensuring the balance between operational support and project work, and providing strong leadership and management. The Network Manager will work closely with the security team to ensure the council remains protected against internal and external threats. The role also involves an out-of-hours rota-based callout.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.
Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact (url removed)
About you
We are seeking individuals who can work effectively in small teams on a daily basis and possess key qualifications and experience. Ideal candidates will have a degree, equivalent vocational qualification, or relevant Cisco certifications (CCNA, CCNP) with expertise in firewalls and network technologies, including security. Strong communication skills are essential, as candidates must be able to explain complex network issues to non-IT audiences. Additionally, candidates should have the ability to coach and mentor team members, developing training plans to support emerging technologies. Experience in managing a diverse workload, meeting the needs of various customers, and maintaining high team morale through open communication is also required. The role demands expertise in networking protocols like BGP, OSPF, VRF, and EIGRP, along with Cisco router and switch management, firewall administration (Cisco ASA and Palo Alto), and Wi-Fi infrastructure setup (Meraki). A solid understanding of security threats, vulnerabilities, and corresponding controls to manage security incidents is also vital. Other necessary skills include creating technical documentation, subnetting, VLANs, wireless transmission planning, and familiarity with advanced IP and synchronization technologies such as PTP 1588v2, SyncE, and SONUS SBC technologies. The candidate must have experience in UCC, IPT, VoIP, conferencing, and contact centre design and management, as well as expertise in Cisco voice platforms, including Unified Call Manager, Unity, Jabber, WebEx, and various call centre solutions. A broad understanding of IT networking concepts such as TCP/IP, DNS, DHCP, VPNs, and VoIP, alongside strong knowledge in IP routing and switching, is essential for success in this role.
About the team
In this role, you will lead investigations to resolve complex network issues, collaborate with users and suppliers, and manage major incidents (MIs). You will provide updates to the Digital Senior Management Team and other key stakeholders.
You will mitigate the impact of MIs, implement preventative measures, and support the development of improvements. As part of the Technology management team, you may step in for the Head of Technology when needed.
You'll manage team resources across projects, ensure team members have the necessary skills, and provide regular feedback. You will oversee network and security devices, manage change operations, and maintain technical documentation.
You will report to the Head of Technology, keeping them informed of risks and progress. Additionally, you'll manage out-of-hours arrangements and lead discussions at governance meetings