As a Debt Recovery Professional, you will play a crucial role in our Accounts Collections Team, working closely with customers, sales teams, and other business departments to collect overdue and outstanding debt.
Job Responsibilities:
* Develop and maintain strong relationships with customers, using your excellent communication and negotiation skills to secure payments and resolve account queries.
* Collaborate with the Sales and Customer Service teams to provide exceptional service and support, driving customer satisfaction and loyalty.
* Work independently to secure payments through telephone and email collection, leveraging your industry knowledge and analytical skills to minimize write-offs.
The successful candidate will possess a proven track record in accounts collections work, demonstrating strong planning, organisation, and administration skills, as well as proficiency in internal systems and Excel.
We are committed to supporting employees with disabilities or neurodiversity throughout our recruitment process.
Estimated Salary: £25,000 - £35,000 per annum
Softcat is an equal opportunities employer and welcomes applications from diverse candidates.