Customer Onboarding Team Leader - Housing
£41,371
Milton Keynes
Fixed Term Contract - 9-12 months
Full Time
At Amplius were committed to creating homes that truly make a difference. As an innovative and customer-focused social housing provider, we put tenants at the heart of everything we do,
We have an exciting opportunity for aCustomer Onboarding Team Leaderto join our team on a 9-12 month Fixed Term Contract. In this role, youll ensure our allocations and lettings service runs smoothly, helping customers settle into their new homes while working closely with internal teams and external partners.
Salary:£41,371 per year
Contract:Fixed Term Contract between 9-12 months
Your week: 36.25 hours (Monday to Friday 8.45am 5pm)
Location: Hybrid youll be working from our modern and spacious Milton Keynes office for a minimum of one day per week.
Snapshot of your role
1. Deliver an efficient lettings service that meets customer standards and minimises void periods through effective key-to-key management.
2. Allocate properties effectively to make the best use of housing stock and meet eligibility requirements.
3. Collaborate with the Empty Homes department to achieve key performance indicators (KPIs).
4. Build strong partners...