Job Description
Do you have proven telesales experience in a high-volume role? Are you hard working and motivated by earning high commission?
Are you looking to join a company who offers Salary doubling commission that’s realistic to earn?
We have an amazing opportunity available for an ‘Account Manager’ to join our sales team based at Bracknell
Careskills Academy is the UK’s leading eLearning training provider to the Adult Health and Social Care sector, working with major Care Group providers across the country. We help thousands of people acquire adult social/health care knowledge via our 5-star rated online learning platform to enable skilled work within their communities.
We pride ourselves in offering our customers high quality, accredited compliance training solutions.
We are looking to double the size of our company, and as such, an opportunity has arisen for an Account Manager to join our team working with our existing customer base.
What we can offer you:
* Uncapped commission structure & high OTE of £45,000 to £60,000 (realistic)
* Regular Bonuses and Performance Incentives
* Friendly, fun and supportive working culture
* Full in-house training
* Continued training and development
* Contributory Pension Scheme
Who would be successful as the Account Manager?
The Account Manager needs to be hard working, customer orientated, money driven individual.
* Someone with sales experience in a telesales role (account management), with the drive to work with our existing PAYG (Pay As You Go) customer base to build long term relationships and drive customer retention
* Someone with the ability to use client and product information to provide a consultative experience to upsell/cross sell credits for course enrolments to the customer account
* Able to work effectively in a target driven sales environment and meet KPI expectations
* An excellent communicator, who understands the importance of listening and questioning clients to build valuable partnerships that create synergy with company growth objectives
A consultative approach to selling and someone who will use their expertise to identify and qualify which accounts to prioritise, leading to sales opportunities with existing customers.
Key Responsibilities
Meet and exceed sales targets
Successfully retaining existing non contracted customers (upsell PAYG) by proactively reaching out to ensure an excellent customer experience with CSA
Build rapport and establish long term relationships with customers
Dealing with customer issues, servicing accounts and providing an excellent experience in the process to create a clear pathway to upsell our offerings
Key Skills and Attributes
2-3 years’ sales experience, ideally dealing within B2B
Confident, ambitious and determined
Experience and working knowledge of CRM systems (Hubspot/Salesforce)
Demonstrable track record of achieving quota
Strong written and verbal communication skills
If you are an energetic individual, with proven business to business sales experience that wants to join a committed team then we want to hear from you!