To support their line manager in the delivery of the existing FM contracts.
This will be achieved via the practical implementation of the company’s management system and the utilisation of the Electricians knowledge.
Duties
• To ensure the safe, satisfactory performance and further development of all contracts and accounts for which he is responsible.
• Take an active role in the management of all quality, environmental and health & safety issues on the site for which he/she is responsible in compliance with company policies and arrange Compliance with contractual requirements.
• Ensure the Planned Preventative and Reactive maintenance are carried out to the correct specification with regards to both frequency and quality.
• Organise and manage the mechanical and electrical maintenance schedule in compliance with current legislation and as detailed in the CAFM system.
• Organise and manage external maintenance contractors to ensure mechanical, electrical, and building fabric maintenance schedules are carried out in accordance with current legislation and as detailed in the CAFM system.
• Client satisfaction and the quality of service provided.
• Identifying and implementing innovations to improve service delivery.
• Ensuring continuity of systems in a manner, which fully complies with all legal, qualitative, health, safety and environmental standards and other relevant guidance.
• To ensure that tools, equipment, and materials are available as and when required to ensure the effective delivery of the service.
• Assist with Sub-Contractor management and monitoring.
• Ensuring, demonstrate, review, and monitor compliance, to meet the expectation and needs of the Client, the quality and organisational goals of the company and satisfy the requirements of BS EN IS0 9001:2015
Skills
• Understanding of asset management principals and maintenance techniques.
• Experience of operating a management system i.e. ISO 9001:2000, 14001, 18001.
• A strong working knowledge of Health & Safety principles including Risk Assessment, COSHH etc.
• A pro-active attitude.
• Excellent planning skills.
• Good IT/computer skills.
• Excellent communication skills including verbal and the written word.
• The ability to form relationships with clients and to exceed customer expectation.
• Approachable demeanour and a demonstrable commitment to team working.
• Consistently works to a high standard and looks for ways to improve current working practices and processes to meet the needs of the business.
• High levels of self-motivation, technical inquisitiveness, enthusiasm, and commitment.
• A willingness to undertake other tasks outside of your primary skillset, including basic fabric tasks and basic plumbing tasks.
• A track record of delivering similar roles.
• A solid understanding of SFG20 and experience within a hard FM position would be advantageous.
• A commitment to continuing professional development in relation to themselves.
• A formal H&S qualification i.e., IOSH managing safety certificate or similar would be useful
• Level 2 in a secondary trade such as carpentry, plumbing, plastering etc or other trade associated training would be advantageous