You will be the first point of contact for all customers calling or visiting the Council offices. Working within a small team in our Customer Services Section, you will enable all customers to communicate with the Council and access services and information, providing assistance and advice on a wide range of services and functions. You will also be asked to provide cover in the Cash Office, and cash handling experience is desirable.
You must be able to resolve customer issues on the telephone and face-to-face. Experience of working in a customer focussed role is essential, as are familiarity with computer based systems and keyboard skills.
A positive and professional attitude is essential, together with confidentiality and integrity.
A DBS check is required and will be undertaken once an appointment is made.
Benefits
Join us to receive a host of benefits such as flexible working hours (flexitime scheme in operation with no core hours), generous leave entitlement, occupational pension scheme, and training/development opportunities.
Closing date: Friday 11th April 2025
To apply please click the Apply Now link below.
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