What you will do in your working day
As an Academy Apprentice, you will have an opportunity to learn multiple roles within our Trade Depot. You key responsibilities will include:
* Dealing with customer sales at the trade counter and over the telephone
* Making outgoing calls to existing account holders to promote new products and offers
* Working in the warehouse dealing with incoming deliveries, stock control and despatch of goods to our customers
* Processing customer orders and taking delivery of goods and the basic administration related to these functions
* Maintaining technical knowledge of the products and services offered together with the bespoke systems and equipment used in the depot
* Communicating with a wide variety of internal and external customers to build relationships and provide a high-quality service that encourages repeat business
The training you will be getting
* Trade Supplier Level 2 - Intermediate Apprenticeship qualification
* Training provided by in house Learning & Development Team
* Support from external training provider
* 15 Month programme including minimum 12 month learning period and end point assessment
* Apprentices without Level 1 English and maths must achieve this before taking the end-point assessment at the end of the apprenticeship. This will be covered as part of your apprenticeship
What to expect at the end of your apprenticeship
* Howdens is a fast-growing, vast company with career progression opportunities for individuals that show real passion and dedication