Job Description: Job Purpose: In this role you will be responsible for managing the end-to-end process for the New Starter Inductions agenda for Care Services. This includes all aspects from onboarding, managing and reporting induction status. Accountabilities & Activities: Manage the end-to-end process of the New Starter journey booking system by working with the L&D leadership team and Onboarding team to ensure sufficient inductions are available to meet operational demands. Ensure good governance is followed, using the booking tool, Bupa Learn and Radar. Highlighting to the Learning Manager or Business Partner any issues with induction allocation. Liaising with the Area Trainers to ensure smooth induction process. Being aware of actions needed to trouble shoot issues and working in collaboration with all departments to meet the needs of the business. Provide data and management information on a weekly basis to operational leadership team. Manage the communication process for all types of Care Services induction for new delegates, ensuring all communication and ensuring instructions are received in a timely manner in line with our SLA and agreed ways of working. Creating the classes on Bupa Learn and keeping them up to date with the right instructor. Manage key stakeholder relationships ensuring you build trust and reliability. Manage the data matrix to ensure the correct solutions are applied to drive staff retention from the very start of their career. Build a library of template documents – keeping them in a central and accessible place with good version control and governance, by auditing regularly for consistency. Attend team meetings and participate in team events to ensure you are kept up to date with the team and business strategy. Experience: Required Excellent organisational skills with good attention to detail. Have a good understanding of day-to-day operations of care homes/villages. Ability to analyse data, recognise trends and make improvement recommendations. Excellent written and verbal communication skills with the ability to confidentially collaborate with stakeholders. Building and fostering a cohesive and collaborative way of always working with key contact information available. Proficient in the use of Microsoft Office and other relevant digital systems. Being able to work autonomously and make decisions under pressure at times of high activity of staff recruitment. Desirable Knowledge and experience of using RADAR. DATA or Governance qualification/experience. Time Type: Full time Job Area: Delivery and Operations Locations: Home Based North c/o Bupa Place Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.